Memorial Şişli Hospital

Memorial Şişli Hospital, located in Istanbul, Turkey, is a leading healthcare facility known for its commitment to providing high-quality medical care. Founded in 1995, it became the first hospital in the Memorial Health Group and officially opened its doors to patients in 2000. The hospital has since established itself as a premier institution for various medical specialties, particularly in cardiology, organ transplantation, and reproductive health.

Overview of Memorial Şişli Hospital

History and Accreditation

Memorial Şişli Hospital was the first medical organization in Turkey to receive Joint Commission International (JCI) accreditation, a recognition it achieved just two years after opening. This certification underscores the hospital’s adherence to international standards of healthcare quality and patient safety. Over the years, the hospital has maintained this prestigious accreditation, further solidifying its reputation as a center of excellence.

Facilities and Technology

The hospital is equipped with advanced medical technology and facilities spread over a closed area of 53,000 square meters. It features:

252 Beds: Accommodating a wide range of patients.
13 Operating Rooms: Equipped for various surgical procedures.
4 Intensive Care Units: Including general, coronary, neonatal, and cardiovascular care.
3 Laboratories: Supporting extensive diagnostic capabilities.

Notable technologies utilized at the hospital include the Da Vinci Robotic Surgery system, 3 Tesla MRI machines, and advanced laser systems for various treatments.

Departments and Specialties

Memorial Şişli Hospital offers a comprehensive range of medical services across 84 different specialties. Key departments include:

Cardiology and Cardiovascular Surgery
Oncology
Organ Transplantation
In-Vitro Fertilization (IVF)
Neurosurgery
Plastic and Reconstructive Surgery
Bariatric Surgery
Urology

The hospital also provides specialized services such as genetic testing, hair transplantation in Turkey, and advanced diagnostic check-ups.

International Patient Services

Memorial Şişli Hospital is recognized as an international referral center, treating patients from over 167 countries. The hospital offers tailored services for international patients, including:

Multilingual healthcare staff
Assistance with travel arrangements
Accommodation options
Interpreter services

These amenities ensure that patients from abroad receive comprehensive support throughout their treatment process.

Location and Accessibility

Situated on the European side of Istanbul in the Şişli district, the hospital is easily accessible from major transportation hubs. It is approximately 20 minutes from Istanbul Airport and close to many historical attractions in the city.

Memorial Şişli Hospital stands out as a leader in Turkish healthcare, combining advanced medical technology with a patient-centered approach. Its commitment to quality care and continuous improvement makes it a preferred choice for both local and international patients seeking specialized medical treatments in Istanbul, Turkey. With its extensive range of services and highly qualified medical staff, Memorial Şişli Hospital continues to play a crucial role in advancing healthcare standards in Turkey and beyond.

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Languages

English
Turkish
Arabic
Russian
French
German
Persian

Memberships & Certifications

Joint Commission International (JCI) Certification
ISO Accreditation Certificate

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1. Why should I choose Memorial Şişli Hospital?

Choosing Memorial Şişli Hospital means opting for a healthcare facility that prioritizes patient satisfaction and quality care. The hospital is renowned for its advanced medical technologies, highly qualified staff, and a wide range of specialties, including cardiology, organ transplantation, and IVF. Its commitment to international quality standards and patient safety, along with its JCI accreditation, ensures that patients receive world-class medical services.

2. What awards has Memorial Şişli Hospital received?

Memorial Şişli Hospital has received several prestigious awards, including the "International Infertility Clinic of the Year" at the Medical Travel Journal Awards in 2015. Additionally, its IVF and Genetics Center was recognized with the International Grant for Fertility Innovation Research Award in Germany. These accolades highlight the hospital's commitment to excellence in reproductive health and patient care.

3. What is the mission of Memorial Şişli Hospital?

The mission of Memorial Şişli Hospital is to become a world-class brand in healthcare by adhering to scientific and technological advancements while maintaining ethical principles. The hospital aims to provide pioneering practices in the sector, focusing on patient satisfaction, employee satisfaction, and compliance with international quality standards.

4. What is the vision of Memorial Şişli Hospital?

Memorial Şişli Hospital envisions becoming a perfection-oriented and reliable health partner for its patients. This vision reflects its commitment to continuous improvement and excellence in healthcare delivery.

5. What are the core values of Memorial Şişli Hospital?

The core values of Memorial Şişli Hospital include: Leadership: Guiding healthcare practices with expertise. Empathy: Understanding and addressing patient needs. Honesty: Maintaining transparency in all interactions. Patient and Employee Satisfaction: Prioritizing the well-being of both patients and staff. Perfection: Striving for excellence in all services provided.

6. What is Joint Commission International (JCI)?

Joint Commission International (JCI) is a non-profit organization that provides accreditation to healthcare organizations worldwide. It sets rigorous standards for patient care and safety, ensuring that accredited institutions meet high-quality benchmarks. Memorial Şişli Hospital was the first hospital in Turkey to receive JCI accreditation, reflecting its commitment to maintaining international healthcare standards.

7. What is Memorial Şişli Hospital's IVF Laboratory Accreditation?

The IVF Laboratory at Memorial Şişli Hospital is accredited according to ISO 15189 standards, making it one of the first laboratories in Turkey to achieve this recognition. This accreditation ensures that the laboratory meets high-quality standards for diagnostic testing and competence in reproductive health services.

8. Is there insurance coverage for international patients?

Yes, Memorial Şişli Hospital collaborates with various insurance providers to offer coverage options for international patients. It is advisable for patients to check with their insurance companies regarding specific coverage details before seeking treatment.

9. How are treatment prices determined at Memorial Şişli Hospital?

Treatment prices at Memorial Şişli Hospital vary depending on the type of procedure or service required. The hospital provides transparent pricing information upon request, allowing patients to understand potential costs associated with their treatments.

10. Does Memorial Şişli Hospital have an International Patient Department (IPD)?

Yes, Memorial Şişli Hospital has an International Patient Department (IPD) dedicated to assisting international patients throughout their treatment journey. The IPD provides support with appointments, travel arrangements, accommodation, and any language assistance needed.

11. Is there a complaints department at Memorial Şişli Hospital?

Yes, Memorial Şişli Hospital has a dedicated complaints department that addresses patient concerns and feedback. Patients can reach out to this department to report any issues or seek resolution regarding their experiences at the hospital.

12. How are post-care follow-ups conducted at Memorial Şişli Hospital?

Post-care follow-ups at Memorial Şişli Hospital are conducted through scheduled appointments where healthcare providers assess recovery progress and address any ongoing concerns. Patients are encouraged to maintain communication with their medical team for optimal recovery outcomes.

13. What is the difference between Memorial Şişli and other Memorial hospitals in Istanbul?

Memorial Şişli Hospital is the flagship facility of the Memorial Hospitals Group, known for its pioneering practices and advanced medical technologies. While all Memorial hospitals share a commitment to high-quality care and international standards, Şişli Hospital is particularly recognized for its comprehensive range of specialties, including organ transplantation, IVF, and cardiovascular surgery. It also has a larger capacity and more advanced facilities compared to some other branches.

14. Do treatment prices differ between different Memorial hospitals in Turkey?

Yes, treatment prices can vary between different Memorial hospitals in Turkey due to factors such as location, available technology, and the specific services offered at each facility. While the overall pricing structure is similar across the group, certain specialized procedures may have different costs based on the hospital's resources and expertise.

15. How should I start as an international patient?

As an international patient, you should begin by contacting the International Patient Department (IPD) at Memorial Şişli Hospital. They will guide you through the process, which typically includes scheduling an appointment, discussing your medical needs, and arranging travel logistics. The IPD staff is experienced in assisting international patients and can provide valuable support throughout your journey.

16. What documents do I need to start?

To initiate your treatment at Memorial Şişli Hospital as an international patient, you will typically need: A valid passport Medical records or reports from your current healthcare provider Any relevant imaging studies (e.g., X-rays, MRIs) Insurance information (if applicable) The IPD will provide specific guidance on any additional documentation required for your treatment.

17. Is Memorial Şişli Hospital an American hospital or a Turkish one?

Memorial Şişli Hospital is a Turkish hospital that operates under the Memorial Healthcare Group. Although it has adopted many practices from American healthcare standards and has received accreditation from Joint Commission International (JCI), it is not an American hospital. It serves both local and international patients with a focus on providing world-class healthcare services.

18. How does Memorial Şişli Hospital ensure quality in patient care?

Memorial Şişli Hospital adheres to strict quality policies aligned with international standards. It has received multiple accreditations, including JCI certification, which ensures compliance with high-quality criteria in patient safety, surgical success rates, modern equipment usage, and coordinated care processes among medical teams. The hospital's mission emphasizes patient satisfaction and ethical principles in healthcare delivery.