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These Terms of Use govern access to and use of Tabeebo, including its website, accounts, directories, provider profiles, search features, appointment tools, inquiries, Medical & Aesthetic Packages, subscriptions, billing features, reviews, patient AI chatbot, provider AI Assistant, and provider-panel services.
By visiting Tabeebo, creating an account, submitting information, accepting these Terms, or using a Tabeebo feature, you agree to these Terms and acknowledge the Privacy Policy.
You must not create an account or use an affected service if you do not agree.
Additional terms may apply to a particular feature.
Telemedicine will be governed by separate provider terms, patient terms, privacy information, and informed-consent requirements when that feature is activated.
For these Terms:
Patient means a person using Tabeebo to search for, contact, inquire about, or request services from a provider.
Provider means a specialist, doctor, dentist, clinic, hospital, medical centre, aesthetic-service provider, or another organization listed on Tabeebo.
Representative means a person authorized to create, claim, or manage a provider or organization account.
Platform means Tabeebo’s website, account panels, software, tools, and related services.
Content means text, images, videos, documents, reviews, ratings, messages, data, and other material submitted, generated, or displayed through Tabeebo.
Subscription means a Free, Pro, Premium, or other provider plan offered by Tabeebo.
AI feature means the patient-facing AI chatbot, provider AI Assistant, or another artificial-intelligence-supported feature made available through Tabeebo.
Tabeebo is a healthcare-directory and technology platform that helps users discover, compare, contact, and interact with independent healthcare and aesthetic-service providers.
Tabeebo:
Providers operate independently from Tabeebo.
Providers remain responsible for:
Tabeebo must not be used for medical emergencies.
A person experiencing urgent, severe, or life-threatening symptoms should contact the applicable local emergency service or attend an appropriate emergency facility immediately.
Users must not wait for:
Tabeebo does not continuously monitor inquiries and does not guarantee an immediate response.
Users must provide accurate, complete, and current registration information.
Provider and organization accounts may be created or managed only by:
Users must not:
Tabeebo may require verification of:
Users are responsible for:
Accounts must not be sold, rented, transferred, or shared without authorization.
Tabeebo may restrict or suspend an account where compromise, fraud, or misuse is suspected.
Patients are responsible for:
Tabeebo does not select a provider on behalf of the patient and does not guarantee that a listed provider is suitable for a particular person.
A provider or representative confirms that:
Providers remain responsible for all professional information, public claims, communications, and services connected with their profiles.
Tabeebo may request:
Tabeebo may compare submitted information with professional, governmental, institutional, or public sources.
Tabeebo may:
Submitting documents does not guarantee approval.
False, altered, expired, incomplete, misleading, or inconsistent information may result in:
Provider information may be:
Although Tabeebo may review selected documents or compare information with available sources, Tabeebo cannot independently investigate, continuously monitor, authenticate, or guarantee every:
Tabeebo does not guarantee that:
Patients should independently verify important claims with the provider and the relevant licensing or professional authority.
Tabeebo’s verification process is not a warranty, medical endorsement, or guarantee of treatment quality.
Different Tabeebo badges communicate different statuses.
An ownership or “verified by owner” indicator means that a person has completed the applicable ownership or representative process.
It does not mean that Tabeebo guarantees every statement on the profile.
An approved verification status means that Tabeebo has completed the applicable document-review process.
It does not guarantee:
A Premium blue tick indicates that an eligible Premium subscription is active and that the applicable badge requirements are satisfied.
It is a subscription-related indicator and not a medical-quality award.
No badge constitutes:
Tabeebo may remove or suspend a badge if verification, subscription, eligibility, or platform requirements are no longer satisfied.
Providers and authorized representatives permit Tabeebo to review, edit, organize, format, translate, rewrite, shorten, expand, summarize, technically adapt, and publish information submitted for a provider profile or related feature.
This authority applies to content including:
Tabeebo may make changes for purposes including:
Tabeebo will make reasonable efforts not to alter the essential factual meaning of submitted information.
Editing for SEO, grammar, translation, readability, structure, or presentation does not mean that Tabeebo independently confirms or endorses the underlying facts.
Providers remain responsible for checking that published information accurately reflects:
Tabeebo may make ordinary editorial, formatting, technical, SEO, translation, and accessibility changes without obtaining separate approval each time.
Tabeebo is not required to obtain separate approval for:
Where a proposed change would substantially alter the professional meaning, scope of services, or factual representation of the provider, Tabeebo may request provider review where reasonably practical.
Tabeebo may refuse to publish, edit, hide, suspend, or remove content that it reasonably believes is:
Tabeebo may request supporting evidence before publishing significant professional, treatment, result, or certification claims.
Tabeebo may translate or adapt profile content into English, Persian, Arabic, or another supported language.
Translations may be prepared:
Translations are intended to preserve the general meaning, but differences in grammar, terminology, regional usage, or professional language may occur.
Providers should review translated versions and notify Tabeebo of material inaccuracies.
Some information may be shared between language versions, while other information may remain language-specific according to Tabeebo’s editorial and technical rules.
Tabeebo’s editing, translation, optimization, formatting, or publication of content does not transfer responsibility for the underlying facts or claims to Tabeebo.
The provider remains responsible for ensuring that all professional information is accurate, lawful, current, and not misleading.
Users retain ownership of content they lawfully own.
By submitting content, the user grants Tabeebo a worldwide, non-exclusive, royalty-free licence to:
the content as reasonably necessary to operate and promote Tabeebo and the relevant profile or service.
The user confirms that submitted content does not violate:
Tabeebo should not intentionally misrepresent the provider’s factual information.
Provider telephone numbers, email addresses, websites, social-media accounts, written addresses, map positions, and opening hours may change.
This information may be supplied or updated by providers or representatives.
Tabeebo does not guarantee that:
Providers must promptly update material changes.
Patients should confirm important contact, location, appointment, and opening information directly before travelling.
Tabeebo provides technological tools that allow patients and providers to request, schedule, confirm, manage, cancel, reschedule, and communicate about appointments.
Tabeebo only provides the appointment and communication facility. Tabeebo does not perform the appointment and is not responsible for the provider’s attendance or delivery of the medical or aesthetic service.
Appointment availability is supplied or controlled by the relevant specialist, clinic, hospital, or authorized personnel and may change.
Tabeebo does not guarantee that:
Providers are independently responsible for:
Tabeebo is not responsible for:
To the maximum extent permitted by applicable law, Tabeebo is not liable for losses arising from a cancelled, delayed, missed, or unfulfilled appointment, including:
Patients should confirm important, urgent, or travel-related appointments directly with the provider before incurring expenses or making travel arrangements.
An appointment status shown by Tabeebo confirms only the status recorded in the platform. It does not guarantee that the professional service will ultimately occur.
Tabeebo may send:
Delivery may fail because of:
Users remain responsible for checking their appointment, inquiry, account, and subscription status.
Failure to receive a reminder does not automatically:
Eligible clinics and hospitals may publish Medical & Aesthetic Packages where the feature is available.
A package may describe:
Unless expressly confirmed otherwise:
The provider is responsible for:
Tabeebo may offer Free, Pro, Premium, or other provider plans.
Eligibility, availability, features, and pricing may depend on:
Subscription prices may remain unavailable until the provider satisfies Tabeebo’s applicable verification requirements.
Plan limits and entitlements apply only while the relevant plan remains active.
A paid plan or higher ranking weight does not constitute a medical recommendation.
Paid subscriptions may be offered for three-month and twelve-month billing periods.
Unless clearly stated otherwise at checkout:
A failed payment may result in:
Where payment services are enabled:
Tabeebo may retain payment and billing records for accounting, tax, fraud-prevention, security, and dispute-management purposes.
Reviews and comments must reflect a genuine experience.
Users must not submit content that:
Tabeebo may:
Tabeebo is not required to publish every review or comment.
Providers must not improperly reward positive reviews or threaten users for submitting genuine criticism.
Tabeebo may provide an AI-powered chatbot to help users:
The patient chatbot:
AI responses may be:
Users must independently verify important information with an appropriately qualified healthcare professional.
Users must not:
The chatbot must not be used for emergencies.
A chatbot reference to a specialist, clinic, hospital, treatment, product, or service does not constitute an endorsement or recommendation by Tabeebo.
Tabeebo may provide an AI Assistant to providers for:
The AI Assistant is an assistance tool only.
It does not replace the provider’s:
AI-generated content may contain:
Providers must review, correct, and approve AI-generated content before publishing, sending, or relying on it.
Providers must not use the AI Assistant to:
The provider remains responsible for all content, communications, and decisions based on AI output.
Tabeebo does not guarantee the accuracy, completeness, originality, legality, reliability, or suitability of AI-generated content.
The order of providers in search results may be influenced by factors including:
A higher position does not mean that a provider is medically superior or more suitable for a particular patient.
Premium status, paid visibility, or ranking weight is not a medical endorsement.
Paid or sponsored placements will be identified where required by applicable law.
Users must not:
Tabeebo may use or link to third-party services including:
Third-party services may have their own terms and privacy policies.
Tabeebo is not responsible for an independent third party’s:
except where applicable law provides otherwise.
Tabeebo may:
Tabeebo does not guarantee continuous, permanent, uninterrupted, secure, or error-free operation.
Availability may be affected by:
Tabeebo may restrict, suspend, or terminate an account, profile, badge, subscription, listing, or feature where reasonably necessary because of:
Where appropriate, Tabeebo may request correction before taking final action.
Users may request account closure, subject to:
The Tabeebo name, branding, software, design, layout, databases, platform structure, original content, and technical features may be protected by intellectual-property rights.
Except where permitted by law or expressly authorized, users must not:
protected Tabeebo materials.
This section does not remove rights users retain in content they lawfully own and submit to the platform.
Provider information may become inaccurate or outdated.
Tabeebo cannot guarantee every:
Healthcare and aesthetic outcomes vary between patients.
Before-and-after photographs, ratings, testimonials, reviews, or previous results do not guarantee a particular result.
Users must independently assess important information and obtain appropriate professional advice.
To the maximum extent permitted by applicable law, Tabeebo is not responsible for:
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
A user, provider, or representative is responsible for losses, claims, penalties, liabilities, and reasonable costs caused by their:
Any indemnity or reimbursement obligation applies only to the extent permitted by applicable law.
Tabeebo may update these Terms when:
The version number will appear at the top.
Material changes may be communicated through:
Where required, users may be asked to accept an updated version before continuing to use an affected service.
Users should first attempt to resolve a complaint or dispute by contacting:
Email: info@tabeebo.com
The governing law and competent courts should be specified before the final public version is approved.
Mandatory consumer, healthcare, privacy, and other legal rights remain unaffected where they cannot lawfully be limited by these Terms.
These Terms may be published in English, Persian, and Arabic.
Translations should preserve the same intended meaning, but differences in terminology or interpretation may occur.
The controlling language should be formally specified before publication.
Where applicable law requires otherwise, mandatory local-language rights will remain unaffected.
If a provision is held invalid or unenforceable, the remaining provisions continue in effect.
Failure to enforce a provision does not constitute a waiver.
Users may not transfer their account or contractual rights without Tabeebo’s authorization.
Tabeebo may transfer its rights and obligations in connection with a lawful restructuring, financing, sale, or transfer of the platform.
Sections concerning:
may continue after account termination where reasonably necessary.
These Terms, the Privacy Policy, and any applicable feature-specific terms form the agreement governing use of Tabeebo.
Questions concerning these Terms may be sent to:
Email: info@tabeebo.com
Tabeebo respects your privacy and is committed to processing personal information responsibly, transparently, and securely.
This Privacy Policy explains how personal information may be collected, used, stored, disclosed, transferred, and protected when you:
This Privacy Policy applies to visitors, patients, specialists, doctors, dentists, clinics, hospitals, medical centres, aesthetic-service providers, organization representatives, and other users of Tabeebo.
Certain services may require an additional privacy notice or consent. Telemedicine, when activated, will have separate provider and patient terms, privacy information, and consent requirements.
The information collected depends on how you use Tabeebo.
When you visit or search Tabeebo, we may collect:
Where you voluntarily permit browser geolocation, your location may be used to show nearby providers or services. You can withdraw this permission through your browser or device settings.
When you create or use an account, we may collect:
You should not submit unnecessary health, identity, financial, or confidential information through ordinary contact forms, reviews, comments, or support messages.
For specialists and other individual providers, we may collect:
Private account contact information is used for login, security, verification, account recovery, support, billing, and Tabeebo communications. It is not automatically displayed on the public profile.
For clinics, hospitals, medical centres, and other organizations, we may collect:
Verification information may include:
Verification documents are not intended for public display unless the provider chooses to publish a particular document or publication is otherwise lawful and appropriate.
When appointment or inquiry features are used, we may collect:
Medical or health information should only be requested where it is necessary for the relevant service and where appropriate safeguards and lawful processing grounds exist.
When you submit a package inquiry, we may collect:
The fields requested may differ between local packages and international or medical-travel packages.
Where paid provider subscriptions are offered, we may collect:
Complete payment-card numbers and card-security codes should normally be processed by the authorized payment provider and should not be stored directly by Tabeebo unless expressly required and protected according to applicable payment-security standards.
When a user submits a review, rating, or comment, we may collect:
Where Gravatar is enabled, an anonymized string created from an email address may be provided to Gravatar to determine whether the user has a profile image. Gravatar operates under its own privacy terms.
Images and files may contain embedded metadata.
Users should remove unnecessary location information, including EXIF GPS data, before uploading images intended for public display.
Publicly displayed media may be:
We may collect technical records including:
These records may be used to secure accounts, investigate incidents, prevent misuse, troubleshoot errors, and maintain platform integrity.
We may obtain information:
Where information is obtained from a public source or another person, the affected provider may request correction or clarification, subject to legal and operational requirements.
We may process personal information to:
Depending on the circumstances and applicable law, processing may be based on:
Marketing consent is optional and is not required to create an account.
Health information, identity documents, professional licences, verification documents, and similar information may receive additional legal protection.
Tabeebo will process such information only where it is reasonably necessary for:
Users should submit only the minimum information necessary for the relevant service.
Reviews, public biographies, ordinary package inquiries, and ordinary support forms should not be used to publish or transmit unnecessary health or identity information.
Telemedicine-related health information will be governed by additional privacy and consent terms when telemedicine is activated.
Provider profiles are intended to be publicly accessible and may be indexed by search engines.
Depending on the provider’s settings and subscription plan, public profile information may include:
Providers are responsible for selecting which professional contact details they wish to display publicly.
Private account contact information is not automatically made public merely because it is stored in the provider’s account.
Provider profiles may contain information:
Tabeebo may review selected information or documents and may compare information with available professional or regulatory sources.
However, Tabeebo cannot independently investigate, continuously monitor, authenticate, or guarantee every:
Tabeebo does not guarantee:
Patients should independently verify important information with the provider and the relevant professional or licensing authority.
A profile-ownership status, verification status, or subscription badge is not a medical endorsement, guarantee of quality, or promise of treatment results.
Tabeebo may process provider information for publication, translation, formatting, restructuring, quality control, and search-engine optimization.
This may include editing:
Editing or publishing provider information does not mean that Tabeebo independently confirms or endorses the underlying facts.
The provider remains responsible for ensuring that factual information remains accurate, lawful, complete, and current.
Telephone numbers, email addresses, websites, social-media links, written addresses, map positions, and opening hours may be supplied or updated by providers or their representatives.
This information may change without notice or may become outdated, incomplete, incorrectly translated, or inaccurate.
Tabeebo may format, translate, synchronize, or normalize contact and location information, but cannot guarantee that:
Patients should confirm important contact, location, and appointment information directly with the provider before travelling.
Tabeebo may process appointment information to provide scheduling tools, notifications, account history, support, and dispute management.
Appointment information may be accessible to:
Tabeebo may retain records showing:
Appointment information should not be treated as a complete medical record unless expressly stated for a separately governed service.
When a user interacts with Tabeebo’s patient-facing AI chatbot, we may process:
This information may be used to:
Users should not submit unnecessary identifying, medical, financial, or confidential information to the chatbot.
When a provider uses the AI Assistant, we may process:
Provider AI histories should remain restricted to the relevant provider account and authorized users.
One provider must not be able to access another provider’s private AI conversation history.
AI processing may be performed partly through external technology providers acting on Tabeebo’s behalf.
Relevant information may be transmitted to and processed by those providers according to applicable contractual, privacy, security, and international-transfer safeguards.
Users should not assume that an AI interaction is equivalent to a confidential consultation with a doctor, lawyer, or other regulated professional.
AI interactions will not be used for training Tabeebo’s or a third party’s general-purpose model unless such use is lawfully permitted and clearly disclosed.
Tabeebo may collect and display analytics such as:
Analytics may be aggregated, approximate, delayed, or affected by:
Tabeebo does not guarantee that analytics represent every real-world visitor, patient, contact, or conversion.
Tabeebo may use cookies, local browser storage, and similar technologies for:
A temporary cookie may be used to determine whether a browser accepts cookies.
Login cookies may preserve a user’s session and interface preferences. Selecting “Remember me” may keep the account signed in for a longer period.
Comment cookies may remember a commenter’s name or contact information for convenience.
Where required, non-essential cookies will be controlled through an appropriate consent mechanism.
Disabling essential cookies may prevent some features from working correctly.
We may share relevant information with:
Service providers should receive only the information reasonably necessary for their assigned purpose.
Tabeebo does not sell personal information to advertisers.
Patient inquiries are not intended to be distributed indiscriminately among unrelated providers. They are routed to the relevant provider, authorized organization personnel, and Tabeebo administrators where appropriate.
Tabeebo serves users and providers in different countries.
Personal information may therefore be stored or processed outside the country in which the user is located.
Where applicable law requires safeguards for an international transfer, Tabeebo will use an appropriate lawful transfer mechanism, contractual protection, recognized safeguard, valid consent where permitted, or another lawful basis.
Privacy laws and enforcement practices may differ between jurisdictions.
Tabeebo retains information only for as long as reasonably necessary for the purpose for which it was collected.
Retention may depend on:
Examples may include:
Information may be retained longer where required by law or necessary to establish, exercise, or defend legal claims.
Information may also be anonymized and retained where it no longer identifies an individual.
Tabeebo applies technical, administrative, and organizational safeguards intended to protect personal information.
Measures may include:
No internet-based service, storage system, or transmission method can be guaranteed completely secure.
Users are responsible for protecting their passwords, devices, email accounts, and authentication methods.
Suspected unauthorized access should be reported promptly.
Depending on applicable law, you may have the right to:
Requests may be sent to:
Email: info@tabeebo.com
Suggested subject: Privacy request
Tabeebo may request reasonable evidence of identity and authority before responding.
A request may be restricted where information must be retained for legal, tax, accounting, fraud-prevention, security, dispute, or legal-claim purposes.
Users may request account closure through available account controls or by contacting Tabeebo.
Closing an account does not necessarily require immediate deletion of:
Cancelling or ending a paid provider subscription does not automatically delete the provider’s profile information.
The account may return to the Free plan according to the applicable subscription terms.
Provider accounts may be created only by adults, lawful organizations, or appropriately authorized representatives.
Patients who have not reached the applicable legal age should use Tabeebo with the involvement and authorization of a parent, guardian, or other legally responsible person.
Tabeebo should not knowingly collect unnecessary personal information from children.
Tabeebo may contain or use:
Third parties may collect information and use cookies according to their own privacy policies and terms.
Tabeebo is not responsible for the independent privacy practices of third-party services.
Operational communications relating to account security, verification, appointments, inquiries, subscriptions, payments, or important platform changes are not considered marketing communications where they are necessary to provide the service.
Marketing communications will be sent only where permitted.
Users may unsubscribe from marketing communications without closing their account or losing essential service notifications.
Tabeebo may update this Privacy Policy when:
The version number will be displayed at the top.
Material changes may be communicated through the website, account panel, or email.
Where required, users may be asked to acknowledge or accept an updated version.
Questions, concerns, complaints, or privacy requests may be sent to:
Email: info@tabeebo.com